Resident Services
The Housing Authority of the City of Bloomington (BHA) is committed to not only providing affordable housing but also supporting residents on their journey toward self-sufficiency and personal growth. Through our Resident Services programs, we offer a range of resources designed to empower families and individuals to achieve their goals, improve their quality of life, and build a brighter future.
Resident Services
The Housing Authority of the City of Bloomington (BHA) is committed to not only providing affordable housing but also supporting residents on their journey toward self-sufficiency and personal growth. Through our Resident Services programs, we offer a range of resources designed to empower families and individuals to achieve their goals, improve their quality of life, and build a brighter future.
Benefits of Residential Services
Personalized Support
Our Resident Services programs offer tailored assistance to help residents identify and achieve their unique goals. Whether it’s furthering education, advancing a career, or improving financial management, BHA provides the resources and guidance needed for success.
Financial Growth
Through programs like the Family Self-Sufficiency (FSS) program, residents can build savings in an escrow account that earns interest over time. This financial resource is available to help meet goals and can be a valuable asset upon completion of the program.
Skill Development
BHA’s programs focus on enhancing residents’ skills in various areas, including job readiness, parenting, and personal finance. These skills are essential for achieving long-term self-sufficiency and improving overall quality of life.
Long-Term Success
By setting and working toward specific goals with the support of BHA, residents can achieve meaningful, lasting change in their lives. Our programs are designed to help participants not only reach their immediate objectives but also build a foundation for future success.
"I've never felt more safe, loved, appreciated, or strong than I have these last eight years. The surroundings of good people with motivating thoughts have given me the strength to raise productive, respective, responsible individuals."
– D. A., RESIDENT OF WOOD HILL FAMILY APARTMENTS SINCE 2012
Frequently Asked Questions
Resident Opportunity Self Sufficiency
Educational referrals, help with rent assistance, and childcare. Anything that can help with your goal to be self-sufficient!
Family Self-Sufficiency
Resident Services Coordinator (Elderly Services)
ROSS Coordinator
No qualifications! You just have to want to be self-sufficient!
Good rental history and readiness to achieve goals you have wanted to accomplish.
Contact the resident services director or your property manager!
Second Wednesday of each month – Bowen Center for family sites / Community Rooms for Wood Hill Towers
Our Supporting Partners
RESIDENT SERVICES DEPARTMENT
ALTON SHELVIN
Resident Services Director
altons@bloomingtonha.com
BREE MCCALL
ROSS Coordinator
breem@bloomingtonha.com
MONA BRADFORD
FSS Coordinator
monab@bloomingtonha.com
LAKEESHA JAMES SMITH
Resident Services Coordinator
lakeeshaj@bloomingtonha.com